Contact Us

We are here to help with orders, shipping, returns, product questions, and privacy requests.

Customer support

Email: support@zikrvibe.com

Best for:

• Order questions
• Shipping and tracking
• Returns and refunds
• Product setup
• Warranty questions
• Wholesale or partnership inquiries

Please include your order number if your message is about a purchase.

Privacy requests

Email: privacy@soulvibe.com

Best for:

• Access requests
• Deletion requests
• Correction requests
• Data portability requests
• Marketing opt-out questions
• Privacy policy questions

Response time

We aim to respond within 2 business days. Launch periods, holidays, carrier investigations, or complex technical questions may take longer.

Business information

Store brand: Zikr Vibe

Operator: Soul Vibe Technology Limited

Hong Kong business registration: 77002461

Registered office: Units 01-03 & 05-06, 25/F, CDW Building, 388 Castle Peak Road, Tsuen Wan, Hong Kong

Operations address: Room 407, Block B, Excellence Qianhai No.1, Qianhai, Shenzhen, China

Product note

Zikr Vibe and Soul Vibe products are not medical devices. They are not intended to diagnose, treat, cure, prevent, or monitor any disease or medical condition.

Soul Vibe presents data. Zikr Vibe helps you count and return to remembrance. You decide what it means.