Terms of Service

Terms of Service

Effective date: May 24, 2026

These Terms of Service govern your use of zikrvibe.com and purchases made through this store. The store is operated by Soul Vibe Technology Limited, Hong Kong.

By using the store or placing an order, you agree to these Terms.

Store use

You agree to use the store only for lawful purposes and in a way that does not interfere with the store, checkout, payment processing, security, or other customers.

You must not attempt to misuse the store, scrape it in a harmful way, interfere with checkout, or make fraudulent orders.

Products

We sell Zikr Vibe and Soul Vibe products, including smart tasbih rings, smart wearable products, accessories, and related digital or support materials.

We try to display product descriptions, prices, availability, colors, and images accurately. Minor variations may occur due to manufacturing, screen settings, photography, or regional packaging.

Not a medical device

Zikr Vibe and Soul Vibe products are not medical devices. They are not intended to diagnose, treat, cure, prevent, or monitor any disease or medical condition.

Any sensor, counting, reminder, wellness, or companion information is for personal awareness and product use only. It is not medical advice. If you have health questions, consult a qualified medical professional.

No scoring or judgment

Soul Vibe products are designed to present data, not judge you. Zikr Vibe products are designed to support remembrance, not score faith or rank worship.

Pricing and currency

Prices are shown in the currency displayed at checkout. For international customers, local currency display may be available depending on your market and payment method. Final charges may vary based on currency conversion, card issuer rules, bank fees, taxes, duties, shipping, and local regulations.

We may correct pricing errors, product errors, or availability errors before accepting or fulfilling an order.

Orders and acceptance

After you place an order, you may receive an order confirmation email. This confirms that we received your order; it does not guarantee acceptance if there is a payment, fraud, inventory, shipping, compliance, or pricing issue.

We may cancel or refuse an order where necessary, including suspected fraud, incorrect pricing, unavailable inventory, or shipping restrictions.

Shipping, duties, and taxes

Shipping terms are described in our Shipping Policy. International customers are responsible for customs duties, import taxes, brokerage fees, and local compliance requirements unless checkout or applicable law states otherwise.

Returns and refunds

Returns and refunds are governed by our Refund Policy.

Intellectual property

Soul Vibe, Zikr Vibe, product names, logos, product copy, images, graphics, website content, designs, and related materials are owned by Soul Vibe Technology Limited or used with permission.

You may not copy, reuse, resell, reproduce, modify, or distribute our content or brand assets without written permission, except as allowed by law.

Third-party services

The store may rely on third-party services, including Shopify, payment processors, analytics providers, email providers, logistics providers, and app integrations. Those services may have their own terms and policies.

Limitation of liability

To the maximum extent permitted by law, Soul Vibe Technology Limited is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business opportunities arising from store use or product purchase.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

Governing law

These Terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict of law rules. Disputes will be subject to the courts of Hong Kong SAR unless applicable consumer law requires otherwise.

Legal notice

Company: Soul Vibe Technology Limited

Hong Kong business registration: 77002461

Registered office: Units 01-03 & 05-06, 25/F, CDW Building, 388 Castle Peak Road, Tsuen Wan, Hong Kong

Operations address: Room 407, Block B, Excellence Qianhai No.1, Qianhai, Shenzhen, China

Changes

We may update these Terms from time to time. Continued use of the store after changes are posted means you accept the updated Terms.

Contact

Customer support: support@zikrvibe.com

Privacy: privacy@soulvibe.com